Frequently Asked Questions
Everything you need to know about shopping with Gibsons Games.
What is your standard shipping timeframe?
We offer standard shipping across the country, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion items sooner.
How do I return an item that doesn't fit?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a return shipping label.
Are your materials sustainably sourced?
At Gibsons Games, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at the final stage of checkout.